FAQ

Kathy's House can accept guests only by referral from a healthcare professional familiar with the patient. Rooms are available on a first come, first served basis. Click here to learn about how to get a referral form.

Kathy’s House is for patients of all ages and/or their caregivers and family members. To be eligible for a Kathy’s House stay, patients must be receiving regular care at a Milwaukee area hospital. Guests must have a permanent residence and live at least 50 miles from Milwaukee. Because we value the safety of our guests and their property, we do perform a background check on each potential guest.

We value the safety of our guests, our volunteers and our staff at Kathy’s House. Because of our commitment to safeguarding people and property, a lawful background check will be run on each potential guest of Kathy’s House. The information obtained is used exclusively by staff to determine whether to grant access to our facility and is not shared outside of our organization.

Individuals who have been convicted of any of the following will be denied access to Kathy’s House as follows:

Generally, Kathy’s House reserves the right to refuse admittance to anyone convicted of any crime which Kathy’s House believes, in its sole discretion, places the health or safety of our guests at risk. The below list is not exhaustive and is intended only to identify crimes by their nature as criminal conduct is designated or defined differently in varying jurisdictions.

DENIAL:

-Felony Assault/Battery – physical harm to another person

-Domestic Violence

-Misdemeanor battery

-Felony Theft – including without limitation, robbery, larceny, carjacking and burglary

-Crimes against children – including without limitation, the physical abuse, physical neglect, emotional maltreatment, or sexual abuse of a child

-Sexual Predator Crime or Registered Sex Offender – including without limitation, rape, molestation, sexual abuse/battery, voyeurism, stalking, or public indecency

-Manslaughter, Murder, Kidnapping – Abduction, false imprisonment, capture or seize

-Arson – Pyromania, incendiarism or torching

-Terrorism

-Human Trafficking, Sex Trafficking or Soliciting Prostitution


DENIAL FOR TEN YEARS FROM DATE OF CONVICTION:

-Fraud – Embezzlement, deceit, deception

-Vandalism – Damage to public or private property

-Drug related crimes


Kathy’s House reserves the right to consider an arrest for which charges are pending or unresolved as grounds for denial of temporary residency or for entrance on to the property.

First time referrals may be required to check in between the hours of 8 am - 4:30 pm weekdays and between 10 am - 3:30 pm on the weekends.

As long as active medical treatment is being provided that requires the patient to stay near the hospital.

Kathy's House is a 501(c)(3) not-for-profit organization. Guests are requested to make a donation towards the cost of their room. Other funding comes from foundations, annual fundraisers and friends of Kathy's House. The donation policy will be discussed with the guest when they call Kathy's House.

No. Kathy's House supplies linens and towels for guests to use. Guests are asked to clean their own rooms and do their own laundry. Cleaning supplies are provided for the guests to use, as is a completely free laundry facility including detergent, etc. Irons and ironing boards are also available for use.

We allow one room per family. Each room has a queen and a twin bed. With a roll-away bed, each room is capable of housing four guests.

There are six rooms on the first floor that are handicap accessible. The remaining 12 rooms require that the guest can climb stairs.

Guest rooms feature a queen bed and a twin bed with a private bathroom, small refrigerator, and a small television. Sheets, towels, and toiletries are also provided.

Kathy's House is located in a quiet, safe neighborhood at 600 N. 103rd Street, Wauwatosa, WI 53226 (between Bluemound Road and Wisconsin Avenue near the Milwaukee County Zoo and about a mile from the Froedtert & the Medical College of Wisconsin Campus).

The House includes a fully equipped kitchen, communal dining room, living room, computer center, library, Wi-Fi, and free laundry facilities. A van is available to provide transportation to and from the hospital during business hours.

We supply everything you'll need to make Kathy's House your "home away from home" including linens, towels, simple toiletries and cleaning supplies. Guests are asked to clean their own rooms and do their own laundry.

The free laundry facilities for guest use have free detergent, bleach, and fabric softener.

In the kitchen, pots, pans, and utensils are provided for food preparation. There is a well-stocked pantry of donated food. Guests are welcome to bring their own food for family meals. Refrigerator space is available.

Pets are not allowed with the exception of service animals. You are responsible for meeting the service animal's needs while staying at the House.

Yes, visitors are welcome at the House. There is a sign in book in the lobby.

Based on availability, day guests may stop by the House and use the common areas between the hours of 8 am - 4:30 pm Monday - Friday. There is also a shower available. Day respite guests must also have a referral from a healthcare professional.

Yes. We are "child friendly, not child proof." Children are welcome at Kathy's House, but we do require that they are up to date with their immunizations and that minors under the age of 16 years be accompanied by an adult at all times in the House.

There is no smoking inside the House at any time. There is a designated smoking area outside of the House.

Yes, since we limit our families to one room you may wish to rotate family members staying with you. Please notify a staff member of a change in guests so we may keep track of who is in the House.


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